1. Contact Us

If you have questions about this Privacy Policy, your data, or your privacy rights, contact us at:

Email: info@nailzotica.com
Mail:
Nailzotica
2875 S Orange Ave Ste 500 #6169
Orlando, FL 32806
United States

2. Information We Collect

Depending on how you use Nailzotica, we may collect:

• Account Information: name, email address, username, profile photo, login provider, and account settings.
• Authentication Information: information needed to create or access your account through email/password, Apple, Google, Facebook, or other supported login providers.
• User Content: nail designs, saved designs, posts, comments, likes, follows, creator profiles, uploaded images, reviews, and other content you choose to create or share.
• Design and App Activity: nail builder activity, AI design prompts, saved drafts, preferences, rewards activity, creator activity, and app interactions.
• Order Information: products viewed or purchased, shipping details, order status, and checkout-related information processed through Shopify or other payment/order providers.
• Device and Technical Information: device type, operating system, app version, crash logs, diagnostics, push notification tokens, and general usage data.
• Customer Support Information: messages, email address, order details, screenshots, or other information you send when contacting us.

3. How We Use Information

We use information to:

• Create, verify, and manage user accounts.
• Provide app features such as the nail builder, AI design tools, saved designs, community feed, creator tools, rewards, and shopping features.
• Process orders, checkout, shipping, returns, refunds, and customer support.
• Save user preferences, onboarding quiz responses, rewards progress, and design history.
• Send account, order, reward, community, and app-related notifications when enabled.
• Improve app performance, fix bugs, prevent fraud, and protect the security of Nailzotica.
• Comply with legal, tax, accounting, and regulatory obligations.

4. User-Generated Content and Community Features

Nailzotica includes community and creator features. Content you post, publish, submit, or make public may be visible to other users. This may include your username, profile photo, nail designs, captions, comments, likes, saves, creator profile, and related activity.

Please do not post private or sensitive information that you do not want others to see.

5. AI Nail Design Features

If you use AI-powered design features, we may process prompts, selected styles, design preferences, generated outputs, and related usage information to provide the feature, improve app performance, save your generations, and support your account experience.

6. Purchases and Payments

Nailzotica may use Shopify and related payment providers to process purchases, checkout, order management, shipping, taxes, refunds, and fraud prevention. Payment information is processed by payment providers and is not stored directly by Nailzotica in the app.

7. Push Notifications

If you allow notifications, we may send push notifications about order updates, rewards, creator activity, community activity, app updates, promotions, and account-related information. You can turn off push notifications in your device settings at any time.

8. Device Permissions

The app may request access to your camera, photos, or media library so you can upload images, create content, submit reviews, customize designs, or use app features. These permissions are optional and can be managed in your device settings.

9. Third-Party Services

We may use trusted third-party services to operate Nailzotica, including:

• Firebase / Google Cloud: authentication, database, cloud functions, storage, analytics, messaging, and diagnostics.
• Shopify: online store, checkout, order management, and fulfillment support.
• Apple, Google, and Facebook: login, authentication, app platform services, and related account features.
• Analytics, advertising, attribution, and support tools: to understand app performance, improve marketing, and provide customer support.

These providers process information on our behalf or according to their own privacy policies. We do not sell your personal account information.

10. Sharing Information

We may share information:

• With service providers that help operate the app, website, checkout, support, analytics, notifications, fraud prevention, and fulfillment.
• When required by law, legal process, court order, or government request.
• To protect Nailzotica, our users, our rights, safety, property, and security.
• In connection with a business transfer, merger, acquisition, financing, or sale of assets.

11. Data Retention

We keep personal information for as long as needed to provide Nailzotica, maintain your account, process orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Some order, tax, fraud-prevention, or transaction records may need to be retained even after an account deletion request.

12. Account Deletion and Data Requests

You may request deletion of your Nailzotica account and associated personal information by using any available in-app account deletion option or by emailing info@nailzotica.com.

When we process a deletion request, we will delete or anonymize personal account information where reasonably possible, except where retention is required for legal, security, fraud-prevention, accounting, tax, order history, dispute, or legitimate business reasons.

13. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of certain personal information, and to object to or restrict certain processing. To make a request, contact us at info@nailzotica.com.

California and other U.S. state residents may have additional privacy rights under applicable law. European Economic Area and United Kingdom residents may have rights under GDPR or similar privacy laws.

14. Children’s Privacy

Nailzotica is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

15. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

16. International Users

Nailzotica is operated from the United States. If you access the app from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

17. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the app, by email, or by updating the “Last updated” date above.

18. Questions or Complaints

If you have questions, concerns, or complaints about this Privacy Policy or how we handle your information, contact us at info@nailzotica.com.